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What SLALOM Means for Cloud SLAs
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SLALOM (Service Level Agreement Legal and Open Model) is an EU Commission project that has recently put together the last part of the standardised contractual terms. This project aims to offer a fair and balanced approach to cloud services level agreements (SLAs). The partners working on the initiative include the Cloud Industry Forum, ATOS, National Technical University of Athens, the legal firm Bird&Bird and the University of Piraeus. Doing business in the cloud is complicated, and SLALOM aims to simplify it for users. Cloud contracts have always been hard to fathom not only for end...

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